Tackling Conflict and Poor Teamwork
Conflict is a fundamental part of human relationships, and so we should not be able to expect to have conflict-free workplaces. What we should be able to expect, though is that key people have at least a basic understanding of conflict and the skills to be able to manage it effectively to prevent it spilling over and becoming destructive and harmful. All workplaces will have some degree of conflict within them, but some will have major problems because of the level of conflict, while others will experience few difficulties. While some degree of conflict is inevitable, the significant problems it can cause are not. There is therefore much to be gained by building up our knowledge, skills and confidence in relation to rising to the challenges that conflict brings to the workplace. To find out more, choose from the menu below.
Please select from the following:
- What causes conflict?
- How do we prevent conflict?
- How do we manage conflict?
- How do we resolve disputes?
- What makes for good teamwork?
Books by Neil Thompson to help you manage conflict issues and other situations that can arise when dealing with people
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People Skills provides an excellent foundation for learning about self-management skills, interpersonal skills and the problem-solving skills required by a wide variety of managers and professionals. |
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People Problems deals with the factors that contribute to a range of problems including conflict in the workplace and is an ideal companion volume to People Skills. |
